Company 101 FixYa

katouseiji2006-10-06

FixYa


Largest Support Community and Online Knowledgebase
オンラインでメーカのサポート情報をまとめるサイト

FixYa was founded by two entrepreneurs who decided to take advantage of the fact that consumer products manufacturers (NEC,IBM,INTEL,DELL…) are not providing adequate support through their web sites. Although these products become more and more technologically advanced, their manufacturers are not allocating the necessary resources that are required in order to provide good technical support. Like any other consumer out there, FixYa 's founders had a hard time finding relevant and updated support information for their printer or digital camera, and therefore decided to create this site.


The idea behind FixYa is to aggregate all support information that is scattered throughout the internet in a single user friendly location. In addition, FixYa is a huge knowledgebase that is constantly updated by a live community of users who share their experiences of technical problems and solutions. Through the site's unique rating system, FixYa is allowing users to find the best solution for every problem and even offer a new solution. Our aim is that over time, FixYa will offer the best solutions for the most common problems of each and every product the site is covering. The best thing about our knowledgebase is that it's based on true user experience rather than on projected FAQs by the manufacturer.

(20070224更新)